Jiffy Lube Oil Change

Beth L 2 months ago

I was very pleased! I have driven by for years and never stopped in.I had made an appointment at another place and they did not honor my appointment time and I left disappointed. I was driving by and I saw there was no line in the sign said fifteen minute oil change. I decided to see what the price was and give it a try. I found they were very courteous and very clear in communication with me. They gave me a discount, showed it to me on the screen. I was on my way in a short time. I was very impressed with the young men working there.

Sidney Muhammad 4 months ago

I had an excellent experience at Jiffy Lube thanks to Ivan and his team. They were incredibly thorough and paid attention to every detail while inspecting my vehicle. What impressed me most was that they even asked about my personal tire pressure preference, since I like my tires inflated a little higher than the manufacturer's recommendation. That level of attention and customer care really stood out. Ivan and his team took the time to explain everything clearly, made sure my car was in great shape, and never made me feel rushed. It's refreshing to find a service team that is both knowledgeable and focused on the customer's individual needs. I highly recommend this Jiffy Lube location for anyone looking for professional, detailed, and friendly service.

Nicole 6 months ago

The manager Ivan was super nice and extremely helpful ! And the employees were all kind and efficient! I came in for an oil change and a tire rotation was recommended, with his awesome kindness he helped me with the price and was very sweet about it ! We will definitely be coming to this location for their help and service. 10/10 would recommend coming to this Jiffy Lube !

Oleksandr Radchuk 6 months ago

I had a very serious and unsafe experience at Jiffy Lube #331 (Premium Velocity Auto, LLC) located at 1 W Higgins Road, Hoffman Estates, IL. I came in for a vehicle inspection on March 27, 2026, around 4:00 PM. While waiting in the waiting area, I was able to see my vehicle through the window. I clearly observed a technician removing the protective underbody cover from my car. A few minutes later, I saw my vehicle being driven out of the service bay, but I did not see anyone reinstall the cover. Concerned, I asked the staff member at the counter why something was removed from under my car and mentioned that I did not see it being reinstalled. I was immediately told that it was done only to check for leaks and that everything had already been properly put back. I specifically asked again to confirm, since I had not seen it being reinstalled. I was reassured with confidence that everything was fully secured. Because I was in a hurry and my car was already out of the bay, I left without checking underneath at that moment. After driving home (about 20 minutes), I checked underneath my car in my garage and discovered that the protective cover was completely missing. It had been fu

David Doty Edited 4 months ago

I did not get what was required by JL and was let go due to the car coming in needed a brake replacement!! I never received my tire rotation a second time now after waiting 40 minutes!!! The manager is IKE!! Very in professional do not go to this location